Reviews

Customer Reviews — The Garden Shop
4.8
Based on 2,481 reviews
5★
74%
4★
16%
3★
6%
2★
2%
1★
2%
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J
James R.
Austin, TX
Raised Beds
Galvanized bed is rock-solid after two seasons
Bought the 8×4 galvanized raised bed last spring and it has held up beautifully through a Texas summer and a wet winter. No rust, no warping. Assembly took about 25 minutes solo. My peppers have never been happier. Already ordered a second one.
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Sofia L.
Denver, CO
Live Plants
Plants arrived healthier than ones at my local nursery
Ordered three succulents and a fiddle-leaf fig. They were packed so carefully — each wrapped individually, no soil spillage whatsoever. The fig had a little transport stress but recovered within a week in a sunny window. I'm genuinely impressed. This is now my go-to for all plants.
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Derek H.
Nashville, TN
Tools
Best pruning shears I've ever owned — and I've tried many
The 3-pack stainless steel pruning shears are absolutely worth every penny. Sharp right out of the box, comfortable grip even with gloves on. I've been gardening for 20+ years and these rival shears I've paid three times as much for. Gifted a pair to my neighbor and she loves them too.
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Angela P.
Columbus, OH
Shipping
Great products, shipping took a little longer than expected
Everything I ordered was exactly as described and the quality is wonderful. The only reason for 4 stars is that my order took 9 days instead of the 5–7 listed. Customer support was kind when I reached out and offered a discount on my next order. Products themselves are a solid 5 stars — I'll be back!
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Rachel W.
Scottsdale, AZ
Decor
The artificial bougainvillea looks absolutely stunning on my porch
Living in Arizona, real bougainvillea grows great but I wanted something maintenance-free for my shaded porch. This artificial version is shockingly realistic — guests always think it's real until they touch it. UV-resistant and still vibrant after 6 months of direct sun. Highly recommend.
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Kevin B.
Seattle, WA
Tools
Sprinkler timer is a game changer for my raised beds
Set this up in about 10 minutes. The two-zone feature is perfect — I have one zone for my vegetable beds and one for the flower borders. It's been running on schedule for three months without a hiccup. The LCD is easy to read even in bright sunlight. Best garden investment I've made this year.
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Nicole F.
Chicago, IL
Live Plants
My herb garden is thriving — thank you!
Ordered a starter herb kit: basil, rosemary, thyme, and mint. All four arrived in perfect condition with a cute little care card for each plant. Six weeks later, I'm snipping fresh herbs every day for cooking. The packaging was impressive — zero soil mess. Will be ordering again before summer.
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Thomas G.
Minneapolis, MN
Raised Beds
Solid wood bed, instructions could be clearer
The wood quality is excellent — this is real cedar, not the cheap stuff. It went together fine but I had to watch the YouTube video because the printed instructions had two diagrams swapped. Once assembled though, it's beautiful and sturdy. Docking one star only for the confusing instructions.
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Linda M.
Boca Raton, FL
Decor
Solar lights are magical in the evenings
I ordered the 4-pack solar string lights for my garden path and lanai. They charge up fully in about 6 hours of sun and stay lit for nearly 10 hours. The warm white glow is perfect — not harsh or blue-toned. My husband, who was skeptical about solar lights, is now asking me to order more.
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Carlos V.
San Antonio, TX
Tools
Espoma fertilizer — my citrus trees have never looked better
I've been using this organic citrus fertilizer for two months on my lemon and orange trees. New leaf growth is explosive and the color is a deep, healthy green. I was worried organic fertilizers wouldn't be as effective as synthetic, but this has completely changed my mind. Very pleased.
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Patricia O.
Atlanta, GA
Shipping
Fastest delivery I've experienced from any garden shop online
Ordered on a Tuesday morning and everything arrived Thursday. Everything was packed in a sturdy double-walled box with biodegradable packing material — no styrofoam peanuts! The shipping confirmation email had real-time tracking updates. This is how online shopping should work.
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Hannah K.
Portland, ME
Live Plants
Ordered for my mom — she cried happy tears
Got my mom a self-watering planter and a peace lily for Mother's Day. The gift note was beautifully printed and included in the package. She called me immediately saying it was the most thoughtful gift she'd received in years. The plant was in bloom when it arrived. Absolutely perfect service.
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Brian S.
Phoenix, AZ
Tools
Good hammock but the stand took longer than expected to assemble
The hammock itself is incredibly comfortable — thick cotton, great weight capacity, and it fits two people easily. The stand assembly, however, took me about 45 minutes (not the 20 minutes advertised). Once it was up, though, it was solid as a rock. Would still recommend, just budget extra time for setup.
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Yvonne C.
Sacramento, CA
Raised Beds
Turned my concrete backyard into a vegetable paradise
I live in a townhouse with a concrete patio — I thought I'd never be able to grow real vegetables. These raised beds changed everything. I now have tomatoes, zucchini, kale, and herbs all in three beds. The trellis attachment was a bonus I didn't expect. Absolutely life-changing for urban gardeners.
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Grace N.
Charlotte, NC
Decor
Artificial topiary balls look incredible flanking my front door
Placed two of these topiary balls in planters at my front entrance. Multiple neighbors have stopped to ask if they're real. They're dense, full, and the color stays vibrant even in the Carolina heat and humidity. Maintenance-free beauty — I couldn't ask for more.
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Ethan J.
Boulder, CO
Live Plants
Customer service went above and beyond after a shipping issue
One of my plants arrived damaged due to what looked like a rough ride with the carrier. I emailed support with photos and within two hours they had a replacement on its way — no questions asked, no hoops to jump through. The replacement arrived perfect. That kind of service builds loyalty for life.
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Fiona D.
Richmond, VA
Tools
Perfect gift idea for anyone who loves their garden
Bought the pruning shear set, a planter, and a bag of organic fertilizer as a birthday gift for my father-in-law. He's a lifelong gardener and was genuinely impressed with the quality. "These are professional-grade," he said. The gift wrapping option at checkout was a nice touch too.
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William T.
New Orleans, LA
Live Plants
Great selection, wish there were more tropical varieties
The plants I ordered were beautiful and healthy. My only wish is that the shop carried more tropical varieties — I'm in Louisiana and can grow things year-round that most of the country can't. The bird of paradise arrived lush and full, and the heliconia was lovely. More tropicals please!
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Olivia S.
San Diego, CA
Overall
My favorite online shop, full stop. I've ordered 7 times.
I've now placed seven orders across plants, tools, solar lights, fertilizer, and raised bed kits. Every single order has arrived on time, correctly packed, and with great quality. Their plant selection is unmatched online and the prices are genuinely fair. This shop has earned a customer for life.
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